Correspondence Management
An easy-to-use solution to manage inbound and outbound correspondence !
Designed for
ALFEA Consulting proposes a complete solution to manage your correspondence:
- Scan and index inbound correspondence
- Automatically sort and distribute documents
- Accelerate collaboration on customers/citizens requests
- Generate responses based on templates
- Follow-up all requests to ensure they are treated before due date
Our solution, based on Alfresco collaboration platform, is:
- Simple and intuitive for end-users
- Easily configured to fit in your organization and processes
- Extensible to be perfectly integrated with other business applications
Key features:
- Scan and sort automatically
- Index and distribute paper mail, faxes, e-mails, phone messages
- Collaborative and approval processes
- Generate replies based on templates
- Contacts database
- Digital signature
- Case management
- Templates management
- Integration with business applications (SAP, OpenERP, ...)
- Support & training